Terms and Conditions

    Last updated: January 2026

    Effective date: 02.01.2026

    These Terms and Conditions ("Terms") govern your access to and use of the website https://flightdelays.eu (the "Website"), operated under the name flightdelays.eu ("we", "us", "our").

    By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use this Website.

    1. Nature of the Website

    flightdelays.eu is an informational and marketing website only.

    • We provide general information about air passenger rights and flight disruption compensation.
    • We do not provide legal advice or legal services on this Website.
    • We do not process compensation claims on this Website.
    • We do not collect or process claim-related personal data on this Website.

    All compensation claims are handled exclusively on a separate platform located at: https://claim.flightdelays.eu

    That platform is operated by a third-party partner and is governed by its own Terms and Conditions and Privacy Policy.

    2. No Legal Advice

    All content on this Website is provided for general informational purposes only and does not constitute legal advice.

    While we aim to keep the information accurate and up to date, we make no representations or warranties regarding its accuracy, completeness, or applicability to individual cases.

    3. Use of the Website

    You agree to use the Website lawfully and in a manner that does not:

    • Breach applicable laws or regulations
    • Infringe the rights of others
    • Interfere with the Website's operation or security
    • Attempt unauthorised access to systems or data

    We reserve the right to restrict or terminate access to the Website in case of misuse.

    4. Redirection to Claim Platform

    When you choose to start a compensation claim, you may be redirected to https://claim.flightdelays.eu.

    Please note:

    • This is a separate platform
    • flightdelays.eu is not responsible for claim handling, data processing, or payments
    • Any contractual relationship regarding claims exists solely between you and the claim platform operator

    You are required to review and accept the applicable terms on that platform before using its services.

    5. Intellectual Property

    All content on this Website, including text, graphics, logos, layout, and design, is owned by or licensed to flightdelays.eu and is protected by applicable intellectual property laws.

    You may use Website content for personal, non-commercial purposes only. Any other use requires prior written permission.

    6. Website Availability and Changes

    We do not guarantee uninterrupted or error-free access to the Website.

    We may update, modify, suspend, or discontinue any part of the Website at any time without notice.

    7. Disclaimer of Warranties

    The Website and its content are provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to accuracy, fitness for purpose, or non-infringement.

    8. Limitation of Liability

    To the fullest extent permitted by law, flightdelays.eu shall not be liable for any direct or indirect loss or damage arising from:

    • Use of or reliance on Website content
    • Inability to access the Website
    • Use of or redirection to third-party platforms

    9. Third-Party Links

    The Website may contain links to third-party websites. We do not control and are not responsible for their content, availability, or legal practices.

    Access to third-party websites is at your own risk.

    10. Consumer Rights

    Nothing in these Terms limits or excludes consumer rights that cannot be excluded under applicable law, including EU consumer protection legislation.

    11. Governing Law and Jurisdiction

    These Terms shall be governed by and construed in accordance with the laws applicable in the European Union, unless mandatory consumer protection rules provide otherwise.

    12. Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

    13. Contact Information

    If you have any questions regarding these Terms, please contact:

    flightdelays.eu
    Email: hello@flightdelays.eu

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